Clients
Client Testimonials
Carsten Kjeldmann, Former General Manager – Swiss Club, Singapore
“Finding expert advisors in the private membership club industry is a big enough challenge, finding experts and tailored services related to club operations, revenue generation, synergies, membership trends and facility mix with both members and employees in mind is nearly impossible. With a strategic masterplan review needed to guide the Club Committee, Management and its Members into a new era, International Leisure Consultants (ILC) was a clear choice. Interacting with project principals Chris Wootten and Simon Shepherdson made the consultancy development much more approachable and personalised.”
Christoph Kunz, Managing Director – CHK Developments (Operator Al Forsan)
“The team at ILC were an excellent resource to work with on the Al Forsan Sports Resort project, providing solid leisure expertise and experience that assisted myself and the client in preparing and delivering something unique and cutting edge that was a first for the UAE and the Middle East. ILC’s specific scope, which was executed to a well-managed schedule and tied in with the project completion and opening schedule, included delivery of facility concepts, operating policy and procedures, management strategy, financial planning and human resource philosophy. I would be happy to work with ILC again and recommend their services.”
Jan Michael Svoboda, Group Head Hospitality – PACE Development Corporation
“I am pleased to have been able to introduce and work with Chris and the team at ILC on PACE’s MahaSamutr Country Club project in Hua Hin – Thailand, Since its inception they have been a valuable resource in terms of developing the design concept for the club space, creating policy, positioning, business strategy and operating philosophy. ILC have been an important bridge between owner, development & design teams and operational management and their advice and recommendations have been of great benefit to PACE, myself and my colleagues.”
José Cláudio Silva, Executive Principal – Aedas
“Chris Wootten and his team from ILC were a fundamental part of the overall team to establish the right positioning of the Nirwana Bali development and to identify key unique selling points to be added to the overall Master plan Program. ILC also contributed in the strategic design for the re-alignment of the “non-signature” holes of the Golf Course in order to identify additional zones for real estate development – hotels, villas, clubhouse & academy, etc. Their work was seamless with the Master planning and architecture teams which made the Project one of Aedas’ internal resort Master plan references.”
Marc Dressler, Director & Chief Services Officer – PT Bakrieland Development
“International Leisure Consultants conceptualised, formulated and led the design interpretation for all food and beverage related areas of the Jungleland project. Their involvement allowed for a unique, exciting, practical and profitable F&B offer that set the park ahead of its contemporaries and created significant demand and interest. I would like to express our appreciation for the contribution made by ILC and would recommend their services to any developer in the leisure sector.”
James Beaver, Director – Marina Solutions International Ltd
“Chris Wootten of International Leisure Consultants (ILC), worked alongside Marina Solutions International (MSI), with our client Ana Marina, Nha Trang, Vietnam. The project was to be the first Marina and Yacht Club for the country, which therefore attracted plenty of interest. MSI had focused on the marina elements, leaving ILC to guide the client through the intricacies of setting up and managing a world-class Yacht Club, in a country where recreational boating has yet to make its mark. Chris provided Ana Marina with guidance on many different aspects of club management; from recommending various tiered membership and incentive packages, staffing and training, IT management, to internal building layouts, marketing and PR activities and menu planning. Chris’ assistance in these specialist fields proved invaluable, in getting the product offering and synergies right, between the marina and yacht club businesses.”
Thia Chiang Hua, Project General Manager – Hongkong Land / Bumi Parama Wisesa
“The team at International Leisure Consultants have been our club consultants throughout the Nava Park Country Club project’s development and pre-opening stages, providing our team with technical services input, marketing strategy and pre-opening services. We put this contribution on record and appreciate with thanks the services provided thus far”
Jan Michael Svoboda, Group Head Hospitality – PACE Development Corporation
“ILC were appointed by PACE to provide valuable services relating to the development of an in-house Spa operation at the intended EDITION Hotel within the MahaNakhon site in CBD Bangkok. Their input and advise with regard to concept, design character, economic model, technical specifications, design data, operational strategy, product lines plus staffing & training requirements have been valuable to the development team as well as the hotel operator. They managed the relationship with all parties in a professional and seamless manner and we were pleased with the manner in which they delivered on their brief.”
Sigit Trihandoyo, Design Manager – PT Lippo Karawaci Tbk
“It was a pleasure to work with Chris and ILC on the Jakarta Garden City clubhouse. Chris made significant contribution from concepts and market study through to project cost benefit and operational areas. He also worked closely with our project architects and other related consultant. I am very appreciative for his professional work and will consider to work with Chris and ILC on future projects.”
Tong Padilla, President – Rockwell Land Corporation, Manila, Philippines
“We are pleased with ILC’s commitment to the needs of our Club project and are pleased to have ILC as part of our team at Rockwell Centre.”
Jason Chen, President – Tianjin Warner International Golf Club, China
“It was never easy to turn a project round. ILC helped us materially – in cutting the staff and costs, picking new team members, getting the Clubhouse finished and generally setting out the right way forward. Please pass on my thanks to all members of the ILC team.”
Joe Haughney, Owners Representative – Hong Kong Disneyland, Hong Kong
“Our tender bids are all in now and I am pleased to inform you that we do have enough there to develop the first option that you have developed – the full service spa with treatment rooms upstairs and fitness and locker rooms, swimming pools at ground level. As such we would like to extend your services to cover the additional space, an extended indoor pool, the outdoor pools and the children’s play facilities. You and your team have been a great help unravelling the mystery of the Asian Spa concept – keep up the great work.”
Paul Grainger, General Manager – Clearwater Bay Country Club, Hong Kong
“It has been a professional pleasure to work with the ILC team on the repositioning and reconstruction of our fitness facilities and the introduction of a new spa concept at our country club. We can now boast one of the finest fitness facilities in the territory and a full service spa to go with it. There has been an excellent reaction from the golf, marina and country club member populations and this is seeing its way to the bottom line already. A job well done in the face of much adversity!”
Philip Gay, Director – Harbour Clubs Ltd, London
“I just wanted to express my thanks for the Geneva Club Acquisition Report, which has helped our board enormously in the evaluation of this project. Given the tight time constraints and the breadth of the review requested from ILC, we felt that the level of information you produced, the quality of analysis and presentation of key factors was valuable and most impressive. We also appreciated that the Report was prepared on time, within budget and that you have been quick to follow up on all supplementary questions, when needed. Thanks again…. for your personal commitment to our assignment. We will be in touch again soon.”
Bruce Jellard, General Manager – Tianma Country Club, Shanghai
“Many thanks for your invaluable input in assisting with the design, planning, supervision and membership launch of our Recreation Club here. We have been overwhelmed with the reaction from members and prospects alike. In particular, your valiant efforts in the pre-opening build-up were most appreciated. It has been a long and sometimes tense journey but we made it. Please pass my best regards to the support team in Hong Kong for all their tireless efforts too.”
Raj Modi, Director – India
“We are happy indeed at the inputs from ILC across all areas for the planning and launch of our first Circle Club. The board have decided to engage you for the Golf and Bowling projects too. We view ILC as an important part of our team for the lifestyle sector of our growing business.”